Microsoft Dynamics CRM

Sales Force Automation
Optimise your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates and achieve real-time insight

  • Improve sales planning and management.
  • Automate your lead system.
  • Manage opportunities effectively.
  • Streamline account management.
  • Boost sales productivity.
  • Enhance pipeline management.
  • Simplify workflow processes.

 

Customer Service Management
Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative and integrated organisation

  1. Respond to cases quickly and precisely.
  2. Simplify contract management.
  3. Get the right information at the right time.
  4. Streamline scheduling with all resources required to perform a service.

Marketing Automation
Get a CRM marketing solution that is flexible, easy to use and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity and gain actionable insight into your marketing efforts.

  1. Streamline campaign planning.
  2. Simplify campaign execution.
  3. Improve response management.
  4. Streamline lead tracking.

Extend CRM
Organisations also need to manage other relationships that are integral to success – employees, partners, suppliers, distributors, vendors and many other critical stakeholders. Microsoft Dynamics CRM can easily be customised for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights

  1. Rapid customisations, dynamic services and prebuilt functionality.
  2. Superior scalability and performance.
  3. Third-party plug-ins and applications.
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Products

Microsoft Dynamics AX is a comprehensive enterprise resource planning (ERP) solution for midsize and larger organizations that empowers people to work effectively, manage change, and compete globally.

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Services

At MK Consulting we aim to please the customer and ensure that the product developed surpasses expectations. Our System Development Methodology addresses questions on quality, security and delivery and ensures meeting the objective stated above.

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Technology

MK CONSULTING India is committed to creating business solutions and plans that will launch your business venture to the next level. With our expertise in your corner, you will see your

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Quality

We take every care to ensure that the software we build satisfies our client's requirements. The only way to ensure that is to perform quality assurance throughout the software lifecycle. We typically involve a lead quality engineer in the early phases of a project to participate in requirements elicitation and analysis, to ensure that our quality assurance team understands the business objectives and the detailed requirements.

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